Digital dowloads – an update

2 November 2010 § 1 Comment


Apparently, my discovery happened at about the same time that lots of other people discovered the same blue post. To make matters worse, there was another blue post on the EU forums calling it a bug that would be fixed, adding to the confusion. Add to this the lack of information from news sites, and of course you had all sorts of panicky e-mail and posts.

Today, Bashiok clarified it all:

Prior to the December 7 launch of Cataclysm, all current World of Warcraft players will receive the Cataclysm intro cinematic as part of an upcoming patch. In addition, all other in-game cinematics (including previous ones such as the Wrathgate movie) will be available for download to players who have not previously installed them. These cinematics will be automatically downloaded in the background while you play the game, after other critical game data has been received. (Source)

So, everything solved? Definitely, on the Blizzard side: though it would be nice if blue posters were a bit more coordinated, I think Blizzard has reached the size (and geographical spread) where these errors of communication will happen, and the only thing to do is to post some more to clarify.

However, I want to spend a couple of lines on something else that rubbed me the wrong way in the whole deal, and that’s Boubouille’s patronising tone. He posted something on the matter yesterday, and then something more today to announce Bashiok’s clarification, and both times he used a tone that implied people worrying about this matter were little kids whining. I don’t want to belittle Boubouille’s contribution to the community, which are much larger than anything I could ever hope to achieve. I also understand that he probably received myriads of e-mails, and I have no doubt some of those were hysterical (of the “OMG GONNA QUIT NAO” kind). But his position as a news reporter for the whole community should have trained him that these panic waves happen – and I still find the tone unjustified.

Maybe I’m being over sensitive over this, even though I don’t think my post was particularly whiny (and I did not send MMO Champ any e-mail) – but the fact he repeats the tone twice is really serious, because it means it’s not so much a slip (which can happen, given the amount of news posts he needs to write), but an intended snub to a part of his readership.The ironic part is that if he had reported the original blue post about the cinematics missing in the Wrath digital download, much of the panic could well have evaporated there and then, or at least we could have got an update from Blizzard much earlier.

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